EVERYTHING YOU NEED TO KNOW

Frequently Asked Questions

Planning your first visit, choosing a membership, or getting ready for a celebration? Find answers to our most common questions below.

BEFORE YOU VISIT

General Questions

What ages is Yummies + Play designed for?

Our play space and memberships are designed for children 8 years old and younger. Certain play areas may be better suited for specific ages, sizes, or developmental stages.

Do I need to make a reservation for open play?

Walk-ins are welcome during regular open-play hours, subject to available capacity. Reservations may be required for special events, private parties, or other scheduled experiences.

We recommend checking our current schedule before visiting, especially on weekends and holidays.

Is a waiver required?

Yes. A parent or legal guardian must complete a participation waiver for each child before the child enters the play area.

Completing the waiver online before your visit can help make check-in faster.

Are socks required?

Socks are required inside the play area for both children and participating adults. For safety and cleanliness, children may be required to wear approved grip socks.

Socks may be available for purchase at the front desk if you forget to bring a pair.

Can I leave my child while I run an errand?

No. Yummies + Play is not a drop-off childcare facility. A responsible adult must remain on the premises and actively supervise their child during the entire visit.

Do adults need to purchase admission?

Adult admission rules may vary depending on the type of visit, promotion, event, or package. Please review the current admission details when purchasing your child’s play pass.

How long can we stay during open play?

Open-play time limits may depend on the admission option purchased, current capacity, special events, or the day’s operating schedule.

Please review the details included with your ticket or ask our team when checking in.

Can we leave and come back on the same day?

Same-day reentry is subject to the admission option purchased and available capacity. Please speak with our front desk before leaving if you plan to return.

Can I bring outside food or drinks?

Outside food and beverages are generally not permitted, except for baby food, medically necessary items, or items specifically approved as part of a reserved event package.

Our café offers food, coffee, drinks, and snacks for guests to enjoy in designated dining areas.

Can food or drinks enter the playground?

No. Food, beverages, gum, and candy should remain in designated dining areas to help us keep the playground clean and safe.

What if my child is sick?

Please postpone your visit if your child has a fever, vomiting, diarrhea, persistent cough, contagious rash, or other symptoms of illness.

Our team may ask a visibly ill guest to leave in order to protect other families and staff members.

What should we bring?

We recommend bringing socks, comfortable play clothes, and any personal items your child may need. Please label belongings and leave valuable or sharp items at home.

PLAY MORE FOR LESS

Membership Questions

What membership options do you offer?

We currently offer Happy, Happier, and Happiest monthly memberships. Each plan includes a different number of monthly play passes and additional member benefits.

View membership options
Who can use the membership?

Memberships are intended for children 8 years old and younger and are assigned to the enrolled member. Membership benefits and play passes cannot be shared unless specifically stated otherwise.

Do unused play passes roll over?

Monthly play passes are intended to be used during the applicable membership month and may not roll over into future months.

Do members receive café or party discounts?

Happier members receive 5% off eligible café purchases and party packages. Happiest members receive 10% off eligible café purchases and party packages.

Restrictions may apply, and discounts cannot be combined with certain promotions or offers.

Can I cancel or change my membership?

Membership change and cancellation requests must be submitted according to the membership terms agreed to at enrollment.

Contact our team before your next billing date for assistance.

Are memberships refundable?

Membership payments, used passes, and partially used billing periods are generally nonrefundable unless otherwise required by law or stated in your membership agreement.

LET’S CELEBRATE

Party & Event Questions

What party packages are available?

We offer three event packages: Less Is More, Premium, and More Is More. Packages vary by event length, guest capacity, food, drinks, party hosts, tableware, entertainment, and included decorations.

Compare event packages
How far in advance should I book?

We recommend booking as early as possible, especially for weekends and popular dates. Your date and time are not reserved until the required agreement and payment have been completed.

Is a deposit required?

A deposit or initial payment may be required to reserve your event. Any remaining balance must be paid according to the terms included with your reservation.

Can I bring my own cake?

A birthday cake or cupcakes may be permitted with a reserved event package. Please confirm all outside dessert requirements with our party team before the event.

Other outside food may require advance approval.

Can I bring outside decorations?

Approved tabletop decorations may be permitted. Confetti, glitter, open flames, wall-damaging adhesives, nails, staples, and other difficult-to- clean or hazardous decorations are not permitted.

Please send your decoration plans to our team for approval before the event.

Do children and adults count toward the guest total?

Yes. Each package includes a stated number of children and adults. Additional guests are subject to capacity limits, availability, and additional charges.

Can I arrive early to decorate?

Setup time is limited and depends on your selected package and the day’s schedule. Please do not arrive earlier than the approved arrival time unless our party team has confirmed additional setup time.

What happens if guests arrive late?

Parties begin and end at their scheduled times. Late arrival does not extend the event because another reservation or scheduled activity may follow.

Are service fees and taxes included?

A 15% service fee and applicable tax currently apply to party packages and add-ons. Your final total will be shown on your event agreement or invoice.

What is the party cancellation policy?

Party deposits and payments may be nonrefundable. Rescheduling is subject to notice requirements, availability, and the terms included in your event agreement.

Please contact us as soon as possible if your plans change.

STILL NEED HELP?

We’re happy to help.

Contact our team with questions about open play, memberships, café services, or private events.
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